![]() Of course, many public sector workers are not office bound at all but in diverse locations from police on the beat, care workers in care homes or highways staff looking after the roads they are out in the community every day. Email has long surpassed telephone as the predominant means of communication, while instant messaging software has allowed people to communicate in real-time. The launch of the first iphone was still 13 years in the future.įast forward to 2019, and many of us work in a very different environment. Text messaging was in its infancy – Nokia’s 2010 mobile phone was introduced that year with one of the selling points being that it was the first to allow the easy use of written messages. That telephone would generally still be one that plugged into a landline. In 1994, a typical worker would commute into a central office each day, where they would sit in a regular desk and their main tool for communication with those beyond their own office environment was the telephone. The transformation has spanned much of the work experience, from where we work, to who we work for, our working hours and the way we communicate with colleagues and clients. For millions of people, the past 25 years have seen a major shift in working habits.
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