“The various communities in your domain should be enlightened on the dangers of vandalism and energy theft because when these facilities are vandalised, it is the community that will be affected most as it will be without light until it is fixed,’’ he said. “Your Royal Majesty, we are here to seek your support to enable the company to function effectively, especially in the fight against vandalism. Oseni also visited the Emir of Bauchi, Alhaji Rilwanu Suleiman, and solicited his support toward tackling the menace of vandalism and energy theft by some customers. Mohammed also said as part of efforts to promptly resolve issues of faulty distribution transformers on the company’s network, management had established functional workshops. Abdu Mohammed, who conducted the vice chairman round the facility, promised that the company would adhere strictly to all the rules and regulations governing the business of electricity distribution in the country. Responding, the Managing Director of JED, Engr. You should, therefore, put in your best in ensuring that your big customers get satisfied by your services,’’ he counseled. It is only when the business is doing well that the welfare of the staff could be guaranteed. “You should endeavour to scale up the revenue. He advised the management of the company to place more attention on large customers that could generate more revenue for the company in addition to the retail customers. The vice chairman also charged the staff of the company to ensure regular availability of electricity in the company’s areas of operations owing to its importance to the socio-economic growth of the country. “Distribution companies must devise strategies aimed at customer satisfaction which will ultimately attract corresponding positive attitudes from the customers in terms of payment for their consumed energy,’’ he said.
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